How do I request a RUSH/urgent order that needs to be completed?
Please include your justification in the comments tab in the requisition based on the below parameters of what is considered a RUSH/urgent need. In addition, please check the priority as Urgent, instead of Normal, when creating your Requisition. This red flag will alert the PCMO operations staff that it is a priority. ***Failure to mark the requisition priority as Urgent may result in a delay in processing the order as a rush request.***
“For Purchasing to prioritize the high volume of rush requests, please provide a written justification for this transaction to be expedited. The justification will help us communicate to other campus departments why delays have occurred to their respective requests or requisitions. Conditions for an emergency purchase exists when there is a threat to public health or public safety; immediate expenditure is needed for repairs to university property to protect against further loss or damage; preventing or minimizing serious disruption in critical university services which affect health, safety, or collection of substantial revenues, or ensuring the integrity of university records. Rushes due to failure of submitting in a timely manner do not constitute as a priority. Once the rush justification has been provided, the requisition will be assigned to a buyer who will determine whether the justification is enough to warrant a “Rush”, “Urgent” or “Emergency” classification.”
If it is an emergency requisition and services have already been received please visit the FAQ: “It’s an Emergency!?” What should I do?